ISO MANAGEMENT Representative



Message from the Management Representative ISO 9001:2015 Mr. Koech Patrick Kipkirui

The Eldoret National Polytechnic (TENP) is proud to be ISO 9001:2015 Certified Institution.TENP has committed to providing high quality Technical, Vocational and Entrepreneurial Training and Research, Partnership & Networking Development services that meet our customer’s requirements and exceeds their expectations. In pursuit of this commitment, TENP’s Top management has endeavored to comply with applicable requirements and continually improve its effectiveness by implementing and maintaining a Quality Management System in line with its strategic plan based on ISO 9001:2015. Customers take center stage in all the processes within the TENP and hence customer satisfaction is paramount. For this reason, the TENP’s Top Management ensures that customer requirements are determined, met and continuously monitored with the aim of raising satisfaction levels. The Quality Management System has contributed to effectiveness, timeliness, transparency and consistency in service delivery.

As the ISO 9001:2015 Management Representative, I would like to appreciate and recognize the support received from the Governing Council and the Administration in ensuring that the TENP has an effective Quality Management System. The efforts and hard work of the entire TENP Staff in the development and implementation of the Quality Management System is commendable. The team’s effort and commitment made the certification and its sustainance journey a big success. With ISO 9001:2015 Certification, TENP is set to achieve its Vision as a Leader in Globally Competitive Technical, Vocational and Entrepreneurial Training and Research, Partnership & Networking Development services.



TENP was awarded the Quality Management System Certificate on 30th June 2014 by The Kenya Bureau of Standards after auditing TENP's Quality Management System after a long journey towards certification dating back to 2009 when it started.